New York City, NY: Healthcare voice AI platform Prosper AI has announced the closure of $5 million in seed funding to accelerate its mission of transforming patient access and revenue cycle management.
With the US healthcare system spending over $450 billion annually on administrative tasks, Prosper AI aims to streamline workflows for hospitals, billing companies, and medical practices.
Voice Infrastructure for Healthcare
The funding round was led by Emergence Capital, known for early investments in Salesforce, Veeva, and Doximity, with participation from Y Combinator, CRV, and Company Ventures.
Prosper AI leverages specialized AI agents to automate critical front and back-office healthcare workflows, handling tasks from patient scheduling to insurance benefit verification and prior authorizations.
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Transforming Patient and Payer Interactions
Prosper AI’s intelligent agents are already executing hundreds of thousands of calls across industry-leading organizations, including a Providence-affiliated hospital with 125,000 employees, a Fortune 50 pharmaceutical hub, and a 30,000-employee medical billing company serving Top 10 US Health systems. Revenue for Prosper AI has surged fourfold since Q2 2025, reflecting strong enterprise adoption.
Unlike generic voice AI tools, Prosper AI agents integrate deeply with Electronic Health Record (EHR) systems, automating processes with human-like interactions.
They efficiently navigate IVR menus, hold calls with insurers, and extract critical information in minutes, while transferring complex cases to human staff when necessary.
Founders’ Vision: Unlocking Access to Care
Founded in 2023 by Josep Mingot and Xavier de Gracia, who met while studying at MIT and Harvard, Prosper AI applies expertise from call centers and regulated industries to improve healthcare accessibility.
“Our mission is to unlock universal access to care by empowering healthcare organizations to achieve unprecedented efficiency with AI Agents,” said Xavier de Gracia, co-founder of Prosper AI.
Real-World Impact Across Healthcare Organizations
At Synergy Healthcare Associates, a leading multispecialty group, Prosper AI automates over 50% of front desk calls, from scheduling to waitlist management, with expansion underway into benefits and claims.
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“Prosper has redefined how our call center runs by simplifying intricate processes, shortening patient wait times, and boosting efficiency, all while sounding very human,” said Nathan Woelfel, COO at Synergy Healthcare Associates.
Prosper AI serves a diverse range of clients including health systems, billing companies, healthtech vendors, insurers, and pharmaceutical hubs.
Every AI agent is customized to match an organization’s workflows, SOPs, and technology stack, ensuring seamless integration and immediate operational impact.
Healthcare-Specific Capabilities of Prosper AI:
- Patient calls: Automated scheduling, billing inquiries, follow-ups; 50-70% automation of inbound patient calls; reduced call center strain and enhanced patient satisfaction.
- Payer calls: Benefits verification, prior authorizations, claims follow-ups; 99% IVR accuracy; sub-2-hour turnaround for complex payer interactions.
“Xavier and Josep have achieved remarkable enterprise traction by building battle-tested AI voice agents specifically for healthcare’s complex requirements,” said Jake Saper, General Partner at Emergence Capital.
Future Outlook: The AI Workforce for Healthcare
Looking ahead, Prosper AI plans to expand beyond voice, training AI agents to read faxes, connect to APIs, and take actions directly in EHR systems.
The company’s vision is to become the comprehensive AI workforce for healthcare organizations, eliminating administrative waste and unlocking resources to enable universal access to care.
